CANCELLATION & REFUNDS
Cancellation and refund policy
Last updated 14 October 2026.
We want every booking to feel safe. You pay only after we confirm the price and the terms, and you can always reach a real person by email.
The rules for each service
| Service | Cancellation and refund |
|---|---|
| Hotels we arrange | The hotel's own cancellation rules apply. We share them with you in writing before you pay. |
| Flight, train and bus tickets we book for you | The airline's, railway's or bus operator's rules apply. Their cancellation charges are deducted; any service fee we charged is told to you upfront. |
| Taxis and cabs | Any cancellation charge is told to you when we confirm the fare. If the driver does not arrive, you get a full refund. |
| Tours | Cab and guide can usually be cancelled free up to 24 hours before start. Hotel, entry tickets and other third-party parts follow their own rules, listed in your quote. |
| Bookings on partner websites | Made directly with the partner (airline, hotel site, transfer, tour or eSIM company) under their terms. They handle changes and refunds. |
| Meals (paused) | Meals are cooked by our partner restaurants and kitchens. Each partner has its own cancellation cut-off, which we tell you when you book. Cancel before it for a full refund or meal credit. After the food is cooked, the partner's charge may apply. |
| Meal plans (paused) | Refund or credit for unused meals follows the kitchen's plan rules, shared in writing before you pay. Plans do not renew automatically. |
| Restaurants and food experiences | Free to cancel. Please tell us early so the restaurant can release the table. |
| Pick & drop (paused) | Free to cancel before the rider is assigned. After that, the delivery charge may apply. |
If something goes wrong
If a service we arranged was not delivered as confirmed (late, wrong or poor quality), tell us within 48 hours with photos or details. We will fix it, give a credit, or refund the affected part.
Local partner bookings
You pay local partners directly, so their own cancellation and refund terms apply, as shown on their page and in their reply before you pay. If a partner does not provide a service you paid for, tell us at info@thefoodiesservices.com with your request number and we will help you resolve it with the partner.
Website orders
You can cancel a website order free of charge until the partner accepts it, using the Cancel button on your order page. After that, email us. If the partner declines or we cancel an order you have already paid for, we refund the full amount to the UPI account you paid from.
Refund timeline
Approved refunds are sent within 7 working days to the original payment method. Third-party fees (airline, railway, hotel, payment gateway) are deducted as per their rules and shown to you first.
Contact for cancellations
Email info@thefoodiesservices.com (24×7)
REFUND QUESTIONS
Common questions
How do I cancel?
Email info@thefoodiesservices.com with your name, booking details and the word Cancel. We confirm the cancellation in writing.
How long does a refund take?
We process approved refunds within 7 working days. Your bank or payment app may take a few more days to show it.
Where does the refund go?
Back to the same payment method or UPI ID you paid from.
I booked on a partner site from your search box. Who refunds me?
The partner you booked with (for example the airline, hotel site or transfer company). Their cancellation rules apply. We are happy to help you contact them.